Shipping Policy

At Chaahat, we craft premium fragrances designed to leave a lasting impression wherever you go. Because alcohol-based perfumes are classified as regulated liquid items for air freight, we take meticulous care in packaging, customs compliance, and carrier selection to ensure your orders arrive quickly and safely.

Order Processing Times

• Processing Time: All international orders are processed and dispatched within 1–3 business days (Monday to Friday, excluding public holidays).

• Order Tracking: Once your order is dispatched, you will receive an automated email and WhatsApp update containing your tracking number and carrier details.

Worldwide Shipping Destinations & Delivery Timelines

We partner with specialized international couriers (such as DHL Express, FedEx, and Aramex) that are licensed to handle and transport cosmetics and hazardous goods securely.

Address Verification & Special Address Instructions

• GCC & Middle East Addresses: Customers in the UAE, Qatar, and other GCC countries are kindly requested to provide an exact Building/Villa Number, Street Name, District, and Mobile Number (Active on WhatsApp) to assist local couriers with final delivery.

• P.O. Boxes: Due to courier restrictions on regulated liquids, we cannot ship to P.O. Box addresses. Please provide a physical street address for delivery.

Order Tracking & Delivery Issues

• Tracking Updates: You can track your shipment step-by-step using the link provided in your shipping confirmation email or by visiting our Order Tracking page.

• Failed Delivery / Incorrect Address: If a package is returned to us due to an incorrect address supplied by the customer or repeated failed delivery attempts, original shipping costs are non-refundable. Reshipping fees will apply.

• Damaged or Missing Items: In the rare event that your package arrives damaged during international transit, please photograph the outer package and damaged bottle immediately and contact us at chaahat.official112@gmail.com or via WhatsApp at +92 325 366 4657 within 48 hours of delivery so we can dispatch a replacement or arrange resolution.

COSMOS: The Scent of Victory and Infinite Power

There are fragrances that whisper, and then there are fragrances that command a room.

COSMOS belongs to the champions.

Inspired by the concept of unstoppable cosmic energy and the thrill of absolute victory, COSMOS is a masterclass in contrasts. It strikes the perfect balance between raw, biting freshness and a deep, magnetic warmth that lingers long after you’ve left the room. If you are looking for a signature scent that embodies strength, dynamism, and modern masculinity, your search ends in the stars.

The Olfactory Journey: What Does Victory Smell Like?

COSMOS is an aquatic-woody masterpiece designed to evolve beautifully on your skin throughout the day. It opens like a crashing wave before settling into a powerful, earthbound triumph.

Top Notes

Sea Notes, Grapefruit and Mandarin Orange

Heart Notes Bay Leaf and Jasmine;

Base Notes Ambergris, Guaiac Wood, Oakmoss and Patchouli.

How to Wear COSMOS for Maximum Impact

Because COSMOS is a high-performing fragrance with fantastic projection, a little strategy goes a long way in making your bottle last and ensuring you turn heads for all the right reasons.

1.Apply right after the shower:Prerequisite.

Your pores are open and your skin is naturally hydrated, creating the absolute perfect canvas to lock in the scent molecules.

2.Target your warm pulse points:Application.

Focus your sprays on your wrists, the sides of your neck, and behind your ears. The natural heat radiating from these areas slowly diffuses COSMOS into the air throughout the day.

3.Never rub your wrists together:Crucial Technique.

Gently pat them if you must, but rubbing creates friction that breaks down the delicate top notes of grapefruit and marine accord, rushing the fragrance straight to the base notes.

4.The 'Mist and Walk' for clothes:Finishing Touch.

• Every full-sized bottle purchased comes with a complimentary 5ml matching sample vial.

• The customer must test the 5ml sample first. They can return the unopened, cellophane-wrapped full-sized bottle within 30 days for a full refund if they don't like the scent.

• If a bottle arrives damaged, defective (e.g., a broken atomizer), or if the wrong scent was shipped, you offer a free exchange or full refund.

• Opened or gently used perfumes cannot be refunded to the original payment method, but they can be exchanged for another Chaahat scent or store credit within 14 days.

• If you change your mind, any unopened perfume in its original cellophane wrapping can be returned for a full refund or exchange.

• If your bottle arrives damaged or with a faulty spray mechanism, please contact us within 48 hours of delivery and we will rush a replacement to you at no extra cost.