Shipping Policy

At Chaahat, we craft premium fragrances designed to leave a lasting impression wherever you go. Because alcohol-based perfumes are classified as regulated liquid items for air freight, we take meticulous care in packaging, customs compliance, and carrier selection to ensure your orders arrive quickly and safely.

Order Processing Times

• Processing Time: All international orders are processed and dispatched within 1–3 business days (Monday to Friday, excluding public holidays).

• Order Tracking: Once your order is dispatched, you will receive an automated email and WhatsApp update containing your tracking number and carrier details.

Worldwide Shipping Destinations & Delivery Timelines

We partner with specialized international couriers (such as DHL Express, FedEx, and Aramex) that are licensed to handle and transport cosmetics and hazardous goods securely.

Address Verification & Special Address Instructions

• GCC & Middle East Addresses: Customers in the UAE, Qatar, and other GCC countries are kindly requested to provide an exact Building/Villa Number, Street Name, District, and Mobile Number (Active on WhatsApp) to assist local couriers with final delivery.

• P.O. Boxes: Due to courier restrictions on regulated liquids, we cannot ship to P.O. Box addresses. Please provide a physical street address for delivery.

Order Tracking & Delivery Issues

• Tracking Updates: You can track your shipment step-by-step using the link provided in your shipping confirmation email or by visiting our Order Tracking page.

• Failed Delivery / Incorrect Address: If a package is returned to us due to an incorrect address supplied by the customer or repeated failed delivery attempts, original shipping costs are non-refundable. Reshipping fees will apply.

• Damaged or Missing Items: In the rare event that your package arrives damaged during international transit, please photograph the outer package and damaged bottle immediately and contact us at chaahat.official112@gmail.com or via WhatsApp at +92 325 366 4657 within 48 hours of delivery so we can dispatch a replacement or arrange resolution.

• Every full-sized bottle purchased comes with a complimentary 5ml matching sample vial.

• The customer must test the 5ml sample first. They can return the unopened, cellophane-wrapped full-sized bottle within 30 days for a full refund if they don't like the scent.

• If a bottle arrives damaged, defective (e.g., a broken atomizer), or if the wrong scent was shipped, you offer a free exchange or full refund.

• Opened or gently used perfumes cannot be refunded to the original payment method, but they can be exchanged for another Chaahat scent or store credit within 14 days.

• If you change your mind, any unopened perfume in its original cellophane wrapping can be returned for a full refund or exchange.

• If your bottle arrives damaged or with a faulty spray mechanism, please contact us within 48 hours of delivery and we will rush a replacement to you at no extra cost.

Texas: Bold, Raw, and Unapologetically Refined

There is an undeniable allure to the vast, open horizon—where the scorched earth meets the cool evening air, and a rugged spirit reigns supreme. Texas is not just a fragrance; it is an identity. Crafted for those who exude quiet confidence and effortless sophistication, this scent captures the essence of untamed freedom wrapped in luxury.

From the very first spritz, Texas makes its presence known without ever needing to shout.

The Olfactory Journey

• Top Notes: Cardamom & Wild Spicy Botanicals

• Heart Notes: Rich Leather & Midnight Jasmine

• Base Notes: Amber, Patchouli & Smoked Moss

The Scent Profile: What to Expect

Texas is a deeply atmospheric fragrance—warm, smoky, textured, and sophisticated. It strikes a striking balance between rugged masculinity and dark, sensual elegance. While it carries a strong, assertive leather backbone, the warm amber and aromatic top notes make it remarkably smooth and versatile.

• Best Suited For: Evening wear, crisp autumn and winter days, formal events, or any time you want to leave an unforgettable impression.

• Vibe: Confident, magnetic, tailored leather, and warm earth.

How to Apply & Maximize Longevity

To ensure Texas stays with you from dusk until dawn, application is key.

1. Prep Your Skin: Apply fragrance right after a shower when your pores are open, preferably over moisturized skin (an unscented lotion works best). Hydrated skin holds fragrance significantly longer.

2. Target Pulse Points: Spray directly onto heat-generating areas—your wrists, the sides of your neck, and behind your knees or chest. The natural warmth of these points helps diffuse the scent throughout the day.

3. Don't Rub: After spraying your wrists, press them together gently if needed, but never rub. Rubbing crushes the top note molecules and causes the fragrance to break down faster.

4. Clothing Accent: For an extended scent trail, mist lightly over fabric (like the inside of a coat or scarf). Leather and amber notes bind exceptionally well to textiles.